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Tag Archives: Enterprise 2.0
如何構建Enterprise 2.0應用程式呢?
隨著在企業中針對業務採用這些社交協作工具來促進協作並提高其員工的生產率，他們還發現這些工具對於實現出色運營也非常有價值。Enterprise 2.0 可以在允許客戶訪問企業的系統和流程方面發揮重要作用。與客戶在此級別進行協作減少了客戶必須聯繫客戶支援的次數，從而為企業降低了成本，提高了客戶滿意度。本文我們將介紹 Enterprise 2.0 體系結構的主要構建塊，然後概述構建 Enterprise 2.0 應用程式的重要集成注意事項。我們還將演示 Wind River 如何利用Oracle Enterprise 2.0 平臺改進其線上客戶支援門戶。
Oracle
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